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An education in empathy

A professor prepares to interview a subject on camera in a conference room.

Ross Taylor, left, runs an on-camera interview as part of his latest documentary project, A Refuge of Scouting. The film, which has been screened around the country and will be on PBS in the fall, draws on the strong sense of empathy Taylor, an associate professor of journalism, brings to his work and his classes. Photo by Pat Clark.

By his own admission, Ross Taylor was not a very successful Boy Scout, having never advanced beyond second class.

“I went on one camping trip, and it rained a lot and I didn’t like that the weather was bad,” said Taylor, now an associate professor of journalism at CU 91ĂŰĚҸó’s College of Communication, Media, Design and Information. “So, I went home and complained to my parents and asked if I could stop.”

His own time with the Scouts may have been short lived, but he’s returned to the organization—not to tie knots or pitch a tent, but to tell the story of an all-refugee troop in Aurora.

“This film is about reframing how we see American identity through a traditional lens,” Taylor said. “Scouting brings with it a lot of traditional norms and preconceived ideas of identity in America. And this troop works within a lot of that framework, but helps expand our understanding of what it means to be an American.”

was accepted to, among others, the Maryland International Film Festival, which takes place this month, and, like Taylor’s other documentary work, will be shared via Public Broadcasting Service beginning in the fall.

The film, which Taylor co-directed with fellow CMDI professor Pat Clark, is a continuation of work he did with P.J. Parmar, a medical doctor who owns and operates Mango House, a shared space for refugees in the western United States. The property is run for, and by, refugees, and was the subject of Taylor’s 2021 documentary, Mango House.

“Parmar was a Boy Scout himself, and he often said scouting was a safe space from facing racism, and he wanted that experience for refugees,” Taylor said.

Building trust within refugee communities

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Ěý“To engage in these spaces requires me to be a better person, a more empathetic person.”

Ross Taylor, assistant professor, journalism

Doing this kind of work, and immersing yourself in a community of refugees—especially children who have fled significant trauma—requires a special kind of personality. It’s an approach to work—and life—that Taylor brings to his projects and his classes from his nearly 20-year career as a photojournalist.

“Building trust within the populations I work with requires a high level of empathy—I’m working in spheres that involve traumatic events, or the aftereffects of trauma,” Taylor said. “To engage in these spaces requires me to be a better person, a more empathetic person.”

It’s a lesson he learned the hard way. As a photographer, Taylor was once scolded by a mother for after striking out during a youth baseball game. He credits that experience with teaching him to bring a more empathetic perspective to what he’s capturing.

And in class, that means showing students they can be empathetic, but also confident in using their voices to tell important stories. It shows up even in the simplest acts, like opening classes by asking students to share something good in their lives.

“It really warms up a classroom environment, and it sets an example of how I conduct myself in the work that I do,” Taylor said. “I want them to see empathy in action and think about what it means for them when they become professionals and leaders.”

Two man wave to the camera from a football field.

CU 91ĂŰĚҸó Chancellor Justin Schwartz, right, recognized Ross Taylor with an End Zone Innovators Award at a Buffs home game in the fall. Photo by Vivenne Malone.

A boy stands at the edge of a forest lake.

Ross Taylor credits his sense of empathy with helping him build trust among the people whose stories he tells in his work, including his most recent documentary about a Boy Scout troop made up of refugees.Ěý

In A Refuge of Scouting, Taylor shows how the values of scouting look through the eyes of young refugees from around the world. Early work on the film began before Donald Trump returned to the White House, but it’s hard not to see this project as a rebuke of the othering that the federal government has engaged in, from Immigration and Customs Enforcement raids, to sealed borders, to deportations and mass incarceration.

“We are all much more alike than we are different,” Taylor said. “When you spend time with a young kid who’s a refugee from another country, you begin to quickly realize, they’re a kid just like any other kid you would know.

“Working within the refugee community has given me a lot more respect, care and admiration for the people I’ve met and the contributions they make to our culture. My hope for this film is to help more people have the same experience I’ve had, so that we have more compassion for each other.”

Clark, an award-winning filmmaker and assistant professor of critical media practices, joined the college at the same time as Taylor, and they’ve taught and collaborated before—but said seeing up close the sense of empathy and connection his colleague brings to his projects was inspiring.

A model for authenticity

“Ross, the journalist, is able to unpack all these threads and find the people who help tell the story,” Clark said. “But it’s his personality that makes him so good at what he does. I talk about it in my classes a lot—the more you spend time with the folks you’re working with on the film, the more authentic they will be on camera. And that’s who Ross is. He gets people comfortable, he brings them in close and he makes everybody feel good about him being there. That’s how you really tell the story.”

For his part, Taylor said he appreciated Clark’s immense technical knowledge. It’s part of what makes CMDI special—the encouragement of authentic collaboration between separate, but related, disciplines to create meaningful impact.

“We are stronger as a unit than as individuals, because some projects require a substantial amount of expertise that crosses departments,” Taylor said. “This is definitely an example of that.”

Taylor is already thinking about his next documentary project, though his immediate plans are more centered on photography projects. He remains in awe of the medium’s power to make the world a better place; A Refuge of Scouting is his third documentary.

“Documentary—and, by extension, journalism—is a wonderful way to see a shared experience,” he said. “And it can help break down the preconceived notions we have about each other, and help us care for one another as we navigate the very real and challenging daily life we all experience.”

A theater full of children ready to watch a movie.

Ross Taylor and Pat Clark are no stranger to classroom collaboration, but A Refuge of Scouting is their first documentary together. Here, Taylor, left, and Clark are kneeling in the front row, off to the right, with the scouts in a theater.


Joe Arney covers research and general news for the college.Ěý